Levine Center to End Hate. Balanced Scorecard Perspectives

OBJECTIVES

Customer Perspective

1.  Develop high quality programming

2.  Provide opportunities for dialogue

3.  Increase visibility

4.  Grow customer base

Learning and Growth Perspective

1.  Promote partnerships and highlight alignment

2.  Increase volunteer engagement

3.  Broaden the network

4.  Increase knowledge of local resources

Internal Business Practices Perspective

1.  Develop mechanisms to identify projects

2.  Create a business model canvas

3.  Create clear policies and procedures

4.  Improve systems for communication

Financial Perspective

1.  Build and grow public and private partnerships

2.  Make and keep a budget

3.  Develop a comprehensive fundraising plan

Balanced Scorecard Lead (overall scorecard) - Karen Elam

TEAMS

Customer

Langston McFadden

Todd Levine

Beth Lilach

Jessica Savage

Lucia Colindres

Kevin McGowan

Sareer Fazili

Susanna Speed

Thomas Cuyler

Karen Elam

Chaz Goodman

Learning and Growth

Sasha Eloi-Evans

Jill Paperno

Rabbi M Silbert

Michelle Pedzich

Christina Lee

Julie Nussbaum

Nicole Mahoney

Kevin Beckford

Internal Business Practices

Carolyn Nussbaum

Marc Cohen

Judy Azoff

Zack Ellis

David Powe

Financial

Debbie Gentile

Melissa Jordan

Rena Chessin

Tina Paradiso

Meredith Dragon

Karen Elam